Privacy Policy

Welcome to Dolphin Park and Ride. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services for convenient cruise parking near the Southampton port terminal.

GDPR Statement

Dolphin Park and Ride places a high importance on information security and is fully committed to complying with the General Data Protection Regulation (GDPR). The GDPR is a privacy and data protection regulation in the European Union (EU) that became enforceable on May 25th, 2018. It introduces new rights and protections for EU data subjects and applies to organizations operating within the EU or offering goods/services to individuals in the EU. Dolphin Park and Ride, as a processor and controller of data, is working towards GDPR compliance.

Information We Collect

We may collect personal information from you in various ways, including when you visit our website, make a booking, use our services, or contact us. The types of information we may collect include:

- Personal Identification Information: Name, email address, phone number, and payment information.

- Vehicle Information: Vehicle registration number, make, model, and color.

- Usage Data: Information about your interactions with our website, including IP address, browser type, and browsing behavior.

How We Use Your Information

We use the information we collect for various purposes, including:

• Provide, operate, and maintain our services.

• Process your transactions and manage your parking reservations.

• Communicate with you, including sending confirmation emails, invoices, and updates.

• Improve our website and services through analysis of user behavior.

• Personalize your experience on our website.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information, such as your phone number and name, with our drivers solely for pickup and drop-off purposes

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, and secure socket layer (SSL) technology. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee its absolute security. Information is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

Your Rights

You have certain rights regarding your personal information, including the right to:

• Access and update your personal information.

• Request the deletion of your personal information.

• Opt out of receiving marketing communications from us.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of any significant changes by email or through a notice on our website.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Dolphin Park and Ride
Capstan Rd, Woolston, Southampton SO19 9UE,
United Kingdom
+44 23 8225 0406

Thank you for visiting Dolphin Park and Ride. We are committed to ensuring your privacy and the security of your personal information.